Wazo
"Wazo" means "an idea" in Swahili, and that's what this newsletter is about—ideas that inspire, challenge, and drive action through insights, stories, and lessons.
Connect
I’m the type to break the silence in a crowded lift with strangers.
Exploring the critical role of reputation management to safeguard a business's image
Learning how to write copy and have a good life without getting yourself all screwed up.
Our Impact in Everyday Interactions
Let me tell you why ...
It's a repetitive process. Not an event.
Lessons from Airbnb, Uber, and Warby Parker. How to Create Successful Businesses Outside the Norm
Customers, followers, and fans create content. What's the best way to get them to do this for you?